Is the Tmall Global deposit refundable?

Yes — it's refundable on store closure in good standing, but tied up while you operate.

What's the commission rate?

Usually 2–5% depending on category, with some niches lower.

Advertising and agency operations — plan for these, not just platform fees.

Yes, on store closure in good standing, but it stays tied up as capital for the life of the store.

Advertising and agency operations — plan for these, not just the platform fees, when modelling profitability.

Yes, platform terms are periodically updated, so verify current, category-specific figures before committing.

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